Ithikios platform overview
ithiki os is a solution to manage a complaints channel. The solution is made up of two main modules: the complaints channel and the back-office or management tool.
The complaints channel is the page accessed by users who wish to communicate a fact to the organization.
The management tool is the application accessed by the organization’s complaint managers and through which they act and communicate with the complainant.
The main functionality of each module is:
Provide your customers with a complaint channel. Designed for lawyers and compliance consultants