Frequently Asked Questions
Can I have specific functionality for my company?
The prices we offer are achieved thanks to the standardization of the product and the process.
If a customer wants to incorporate a new functionality, its interest will be analyzed globally. If it is considered interesting, it will be planned and incorporated into the product.
We do not make specific developments for a client.
Do you support anonymous/confidential reporting?
Ithikios can be configured in three modes:
– Anonymous support, which allows communications without identifying the person.
– Confidentiality
a) Acceptance of conditions and signature of specific documentation.
b) Software confidentiality mode, which prevents certain information from being viewed without prior authorization, and informs the alerter of this fact.
Do I need an IT specialist to create the whistleblower channel?
No, it is not necessary. We have designed ithikios to require only configuration and no programming.
We are your IT person and we make sure that the channel always runs smoothly.
Who is obliged to have a whistleblower channel?
European Directive 1937/2019 obliges companies with more than 50 employees or with a turnover of more than €10MM per year to have a whistleblower channel.
There are other regulations such as the Penal Code, the Equality Law or the Money Laundering Prevention Law that also impose this obligation.
My company has 120 employees, can I contract the Basic version?
No, the Basic version is designed for smaller companies with up to 100 employees. If you have more employees, you will need to purchase a Premium or Business version.
Does it comply with Data Protection regulations?
Yes, ithikios has been designed to comply with data protection regulations, strictly following the different requirements of the same.
Can I put my company logo and colors?
Yes, with the Premium and Business versions you will be able to customize the colors of the portal and the texts displayed.
Resources
In compliance, information is everything. But simply having it isn’t enough: what matters is how it is requested, how it is stored, how it is evaluated, and how it is...
We continue to develop the platform to facilitate secure access to and connection with our customers’ systems. Starting now, ithikios users can sign in with their Google account—a new option...
Download the checklist to validate your organization’s compliance with the whistleblower protection law 2/2023.
Guide to the points you must implement to comply with the 2/2023 law.
We have prepared a sample whistleblower channel policy for you.
The policy is an essential part of the internal information system and must contain according to the law 2/2023.