A solution to manage your customers’ complaint channels in a simple, fast and secure way.
Would you like to offer your customers a personalized complaint channel without the need to install technology?
ithikios pro provides a platform to market a new whistleblower channel management service for clients of a law firm or compliance consultant.
With Conithikiospro, you will be able to offer each of your customers a personalized complaints channel and perform, for example, the tasks of outsourced Compliance Officer in a centralized way.
Your customers will be able to have in minutes a fully customized channel with their image, users and workflows and you will be able to help them in the compliance management process.
Forget the technology and focus on what you know, the processes. You are an expert in compliance and that is what your customers value. We take care of the technology and you take care of your customers.
Features of ithikios pro
Create a complaints channel for your customers in a few minutes and adapted to your corporate image. No programming required.
Manage from a single point all your customer channels
The platform supports different languages both in the channel and in its management.
It establishes specific responsible parties to manage the different risks. Define teams by risk category.
Define workflows to manage communications with partners. Establish roles and responsibilities for tasks.
Group communications into files for investigation. Unified management of all associated documentation.
The solution is in the cloud, there is no need to install anything in your infrastructure. Maximum security servers, ISO27001 certified, provide coverage.
The system audits all actions taken to know at all times what has happened with a complaint or file. Guarantee of data inviolability.
The tool has been designed with efficiency criteria in mind. It has several automation systems to generate productivity for the Compliance Officer.
Following the European directive, the channel has been designed to support anonymous communications, allowing communication with the whistleblower anonymously.
ithikios has been designed and implemented following the ISO27001 security model to ensure information security.
ithikios has been designed in compliance with the requirements of the DIRECTIVE (EU) 2019/1937 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL, pending its transposition at the time the specific adaptations will be made.
Our complaints channel is an example of how your channel can look. You will be able to change the logo, colors, messages, categories and much more…
Provide your customers with a complaint channel. Designed for lawyers and compliance consultants