Is a web form or an email useful to implement a complaints channel?
If you analyze the web channels of companies, you will see that many have nothing and of those that do, many implement it with a form or an email. It
If you analyze the web channels of companies, you will see that many have nothing and of those that do, many implement it with a form or an email. It
With the forthcoming implementation of the new European directive for the protection of whistleblowers ( DIRECTIVE (EU) 2019/1937 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL ) companies must implement
In Spain, not so much in other Anglo-Saxon countries, denouncing something that is happening in a company or organization and that is not ethical, is frowned upon. Spain continues to
Would you like to implement a complaints channel / ethical channel in your company? Not sure which one to choose? Don’t you have criteria to decide which software is best
Some organizations speak of the ethical channel, others instead of a complaints channel. What is the difference? Basically, the difference is in the name. The word complaint has negative connotations
Do you have to implement the complaints channel or the ethical channel of your organization and you don’t know what strategy to follow? Are you looking for the best complaints
In recent years, all websites have been incorporating, by legal imperative, three links at the bottom of the page: Legal Notice / Conditions of use Privacy Policy Cookies policy The
New regulations can help generate new business opportunities. It is important to be attentive to assess whether a new directive can help us strengthen our business by gaining share or
Sometimes you will hear internal complaints channel, others external and not everyone talks about the same with internal or external. The fact that the complaints channel can be outsourced makes
In the coming months, several billion euros of European Next Generation recovery funds are expected to arrive in Spain. . These funds will help boost the economy and hopefully the
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