New regulations can help generate new business opportunities. It is important to be attentive to assess whether a new directive can help us strengthen our business by gaining share or

Sometimes you will hear internal complaints channel, others external and not everyone talks about the same with internal or external. The fact that the complaints channel can be outsourced makes

In the coming months, several billion euros of European Next Generation recovery funds are expected to arrive in Spain. . These funds will help boost the economy and hopefully the

If you do not want to receive complaints, you must make it difficult for them to be communicated. But, if you are aware of the importance of listening to the

The whistleblower channel / ethical channel is a key element in many compliance systems . Both the UNE16901 and the new ISO37301 need a complaints channel to properly monitor and

Surely the easy answer is to the question in the negative, who is not interested? Anyone who commits a crime will be more protected if there is no internal reporting

Either from the purchasing area, from IT or directly from compliance, many times, it is difficult to define the basic list of requirements that an ethical or complaints channel must

Different regulations oblige organizations to implement a communication or complaint channel. Until now, most companies implemented an email as a mechanism for managing this channel. The data protection law establishes

In recent weeks we have seen different scenarios of irregularities committed within different organizations. And they all have one element in common: compliance and the complaints channel. We highlight some:

If we talk about “white label” surely the first thing that comes to mind are the white brands that we find in large supermarket chains such as Mercadona, Carrefour, El